Operations Supervisor

A.P. Moller - Maersk Wilmington, NC $55,000 - $60,000
Full Time Mid Level 3+ years

Posted 4 weeks ago Expired

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About This Role

The Operations Supervisor is responsible for overseeing and coordinating the activities of workers involved in the ordering, receiving, storing, inventorying, issuing, and shipping of materials in a warehouse setting. This role involves planning work activities, managing staffing, ensuring operational procedures are followed, and maintaining high levels of inventory accuracy.

Responsibilities

  • Review inbound appointment log and open order report daily to plan work activities.
  • Plan inbound and outbound schedules to meet customer metrics.
  • Manage staffing needs and schedule staff based on workload.
  • Assign workers to specific duties based on workload and shipping schedules.
  • Review and update operational procedures, ensuring communication and understanding by warehouse associates.
  • Track productivity and Key Performance Indicators (KPIs).
  • Collaborate with Inventory Control to ensure inventory accuracy.
  • Manage departmental payroll.
  • Advise employees on handling items, equipment use, and related problems.
  • Trace item history to resolve inventory discrepancies.
  • Manage work procedures, prepare work schedules, and expedite workflow.
  • Issue written and oral instructions.
  • Ensure proper safety procedures are followed.
  • Maintain harmony among workers and resolve grievances.
  • Interview, hire, and train employees.
  • Appraise performance and provide rewards or discipline.
  • Address complaints and resolve problems.

Requirements

  • 3+ years of warehouse operations management experience
  • Experience in a production-based/fast-paced environment
  • Warehouse performance management experience

Qualifications

  • High school diploma or general education degree (GED); or equivalent combination of education and experience.
  • Minimum 3 years of warehouse operations management experience. Must have experience working in a production-based/fast-paced environment. Warehouse performance management experience required.

Nice to Have

  • Ability to speak Spanish

Skills

Warehouse Management Systems (WMS) * Inventory Control Systems * Productivity tracking software * KPI tracking systems *

* Required skills

Benefits

Dental Insurance
Employee Assistance Program
Vision Insurance
Flexible work schedules
Paid Time Off
Medical Insurance
401k + Company Match

About A.P. Moller - Maersk

We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.

Transportation
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