Operations Manager
Full Time
Mid Level
3+ years
Posted 2 weeks ago
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Upload Your ResumeAbout This Role
Lead and develop a team of salaried and hourly talent within Amazon's WW Operations network, ensuring high levels of safety, quality, and performance while driving improvements in productivity and efficiency.
Responsibilities
- Support, mentor, and motivate salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather
- Continuously climb and descend stairs (applies to sites with stairs)
Requirements
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Qualifications
- Bachelor's degree or equivalent
- 3+ years of employee and performance management experience
Nice to Have
- 1+ years of performance metrics, process improvement or lean techniques experience
Benefits
Health Insurance
Paid Time Off
Medical Insurance
Basic life insurance
Sign-on payments
Medical advice line
Adoption and Surrogacy Reimbursement coverage
Dental Insurance
Parental Leave
AD&D Insurance
Prescription coverage
401K Matching
Restricted Stock Units (RSUs)
Vision Insurance
Mental Health Support
Flexible spending accounts
Employee Assistance Program (EAP)
Supplemental life plans
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