Operations Manager

About This Role

Lead and develop a team of salaried and hourly talent within Amazon's WW Operations network, ensuring high levels of safety, quality, and performance while driving improvements in productivity and efficiency.

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather
• Continuously climb and descend stairs (applies to sites with stairs)

Requirements

• 3+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Qualifications

• Bachelor's degree or equivalent
• 3+ years of employee and performance management experience

Nice to Have

• 1+ years of performance metrics, process improvement or lean techniques experience

Benefits