Operations Associate

About This Role

The Operations Associate plays an essential role in Gopuff's operations, focusing on picking, packing, receiving, and managing inventory to ensure efficient delivery of everyday essentials to customers. This role requires individuals with drive, perseverance, and enthusiasm for operational challenges.

Responsibilities

• Pick and pack items for dispatch to customers
• Receive and unpack pallets of product from vendors, ensuring physical inventory count matches purchase order/invoice, and resolve discrepancies
• Manage inventory and re-shelving of canceled orders
• Clean and organize sales floor and overall facility
• Manage waste and spoilage through strict compliance with FIFO practice
• Contact customer for substituted or out-of-stock items
• Handle, scan and move product in a safe and well-organized manner
• Stand, push, pull, squat, bend, reach and walk during shifts
• Use carts, pallet jacks, dollies and other equipment to move product
• Handle products that may contain tobacco, nicotine, and/or alcohol
• Work in freezer locations periodically throughout shifts
• Capability to walk several flights of steps periodically throughout the day
• Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards
• Ensure accuracy of all food and beverage packaged for delivery
• Follow health, safety and sanitation guidelines for all products
• Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements
• Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation
• Prepare, package and stage/handoff orders

Requirements

• High School Diploma or GED Equivalent
• Ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)
• General working knowledge of basic web-based software applications (e.g. Google G-Suite)
• Ability to stand and walk for the duration of an assigned shift
• Ability to lift up to 49 pounds
• Availability to work flexible hours that may include mornings, evenings, weekends, nights and holidays

Qualifications

• High School Diploma or GED Equivalent

Nice to Have

• Experience working in a restaurant or retail environment

Skills

* Required skills

Benefits