Operations Associate

About This Role

As an Operations Associate, you will be an essential part of Gopuff's operations team, responsible for picking, packing, receiving products, and ensuring customer orders are fulfilled efficiently. This role requires drive and enthusiasm to help reshape the retail experience.

Responsibilities

• Pick and pack items for dispatch to customers
• Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies
• Manage inventory and re-shelving of canceled orders
• Clean and organize sales floor and overall facility
• Manage waste and spoilage through strict compliance with FIFO practice
• Contact customer for substituted or out-of-stock items
• Handle, scan and move product in a safe and well-organized manner
• Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards
• Ensure accuracy of all food and beverage packaged for delivery
• Follow health, safety and sanitation guidelines for all products
• Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation

Requirements

• High School Diploma or GED Equivalent
• Ability to work a fluid schedule including peak shifts (1st, 2nd, 3rd)
• General working knowledge of basic web-based software applications (e.g. Google G-Suite)
• Ability to stand and walk for the duration of an assigned shift
• Ability to lift up to 49 pounds
• Availability to work flexible hours that may include mornings, evenings, weekends, nights and holidays

Qualifications

• High School Diploma or GED Equivalent

Nice to Have

• Experience working in a restaurant or retail environment

Skills

* Required skills

Benefits