Operational Excellence Analyst

About This Role

The Operational Excellence Analyst will provide comprehensive support across operations and PPI, assisting with organizational development and data-driven decision making. You will collaborate with managers and leaders to implement initiatives that enhance performance, engagement, and retention while ensuring compliance with policies and regulations. This role offers the opportunity to make meaningful contributions through coaching, problem-solving, and implementing positive changes in support of business objectives.

Responsibilities

• Communicate effectively at all levels of the organization
• Partner with operations team leads, managers, and director to identify data needs and trending
• Consistently apply attendance policy, track occurrences in Workday, and issue corrective action documentation
• Provide counsel and mentorship in leadership basics, difficult conversations, performance management, and corrective actions
• Effectively manage and track headcount to mitigate capacity leakage
• Align headcount tracking with Workday records
• Facilitate data collection and assist leaders in making data driven decisions
• Update capacity model
• Track applicable recognition and rewards
• Record operations staff meeting minutes and track actions
• Partner with site administrative assistant on engagement activities
• Document periodic colleague performance calibrations
• Support effective onboarding of new FTE and CW colleagues
• Partner with HR team on major initiatives.

Requirements

• Strong knowledge of employment regulations and leadership best practices
• Demonstrated experience in performance management
• Excellent interpersonal skills with ability to build relationships at all levels
• Strong analytical and problem-solving capabilities with data-driven decision making
• Experience with organizational change management and process improvement
• Proven ability to maintain confidentiality and exercise sound judgment
• Outstanding written and verbal communication skills
• Project management experience and ability to manage multiple priorities
• Business acumen with strategic mindset and consultative approach

Qualifications

• Advanced degree or Bachelor's degree in Human Resources, Business Administration, or related field
• 3+ years of experience with an advanced degree, or 5+ years of human resources or leadership experience with a bachelor's degree

Nice to Have

• Experience in manufacturing, healthcare or life sciences industry

Skills

* Required skills

Benefits