Moveworks Senior Consultant

About This Role

Lead Moveworks implementation projects as a Senior Consultant, utilizing an agile deployment methodology to design and set up the Moveworks AI Assistant. This role involves configuring knowledge management, conversational flows, and enterprise search capabilities to transform employee experience with AI-powered solutions.

Responsibilities

• Lead Moveworks implementation projects and workstreams through discovery, design, build, test, and deployment activities leveraging agile deployment methodology
• Establish user journeys and create user stories to support the design and setup of the Moveworks AI Assistant
• Configure knowledge management, conversational flows, and enterprise search capabilities within Moveworks
• Support the iterative configuration of the Moveworks platform, engaging stakeholders through joint design sessions
• Provide hands-on leadership and project management to ensure deadlines are met and deliverables are accurate
• Collaborate with functional and technical consultants to gather requirements and design sprints for Moveworks implementations
• Document baseline, current state employee service delivery operations across multiple channels and systems
• Develop points of value to deliver throughout the AI-driven employee experience transformation effort
• Configure and optimize AI agents, plugins, and integrations within the Moveworks platform to automate employee support workflows
• Support the integration of Moveworks with enterprise systems such as ServiceNow, Workday, and other HRIS/ITSM platforms

Requirements

• Bachelor's degree
• 2+ years of experience supporting system integrations, including hands-on work with APIs (e.g., REST/SOAP) and troubleshooting integration issues
• 2+ years of enterprise platform implementation experience (e.g., Workday and ServiceNow), including configuration support, testing, and deployment activities
• Ability to travel 0-50%, on average, based on the work you do and the clients and industries/sectors you serve

Qualifications

• Bachelor's degree
• 2+ years of experience supporting system integrations and enterprise platform implementation

Nice to Have

• 2+ years of experience with solution architecture and system design for AI-driven employee experiences (e.g., virtual assistants, automation, orchestration across HR/IT platforms)
• 2+ years of experience with Moveworks platform configuration, Agent Studio, or similar conversational AI platforms
• 1+ year of experience collaborating cross-functionally with HR, IT, Information Security, and platform teams
• 1+ year of project management experience
• 1+ year of Big 4 consulting experience
• 2+ years of experience designing and/or implementing an HR shared service center
• 2+ years of experience with employee service delivery transformation initiatives
• 1+ year of experience with natural language processing (NLP), machine learning concepts, and agentic AI workflows
• 2+ years of experience developing change management and adoption strategies for AI-powered employee tools

Skills

* Required skills