Mgr, Product Management - GenAI/AI Product Experience

About This Role

This role involves owning end-to-end product vision, roadmap, and delivery for agent-enabled products within Deloitte's AI agent platform, Zora AI. You will ensure trust, adoption, and measurable business outcomes for enterprise users by defining strategy and requirements.

Responsibilities

• Own product strategy and roadmap, defining product vision, target users, value propositions, and multi-quarter roadmap across multiple role-/function-specific products
• Partner with clients/internal teams to identify high-value use cases, map workflows, and define "jobs to be done" and measurable success metrics
• Lead discovery (research, prototypes, pilots) and delivery (MVP to scale), managing scope, tradeoffs, and dependencies across engineering, data, and design
• Define product requirements, creating PRDs, user stories, acceptance criteria, and workflow diagrams for agent behaviors, tool integrations, and user experiences
• Specify agent capabilities (reasoning, task planning, tool use, approvals), human-in-the-loop patterns, and escalation/exception handling
• Drive requirements for connectors, data access patterns, security/privacy, logging/auditability, and integration with enterprise systems
• Partner with risk/compliance to address model governance, safety, monitoring, explainability, bias, and audit requirements for trustworthy AI
• Collaborate with sales and delivery to package offerings, define pricing/packaging inputs, create demos, and support pursuits and launches
• Maintain backlog, run sprint planning, track progress, and align stakeholders through clear decision points and communications

Requirements

• 7+ years of Product Management experience (enterprise software, SaaS, platforms, or data products), including shipping products from concept to GA
• 2+ years of recent experience delivering products involving AI/ML (GenAI preferred), including evaluation, monitoring, and iteration loops
• 2+ years of recent experience supporting product discovery (research, hypothesis testing, experimentation) and product delivery (requirements, backlog, release management)
• 1+ year working with enterprise integration patterns (APIs, eventing, identity/SSO, role-based access control, data pipelines)

Qualifications

• 7+ years of Product Management experience (enterprise software, SaaS, platforms, or data products), including shipping products from concept to GA.

Nice to Have

• Experience with agentic architectures (tool calling, retrieval-augmented generation, workflow orchestration, multi-agent patterns)
• Familiarity with LLM evaluation (quality metrics, red-teaming, grounding, hallucination mitigation) and observability
• Domain depth in one or more target functions (e.g., Finance, Procurement, Supply Chain, HR, Customer Operations)
• Consulting, enterprise transformation, or platform product experience (shared services, reusable components, governance)
• Proven ability to manage multiple products with competing priorities and shared platform dependencies
• Experience launching products with OCI / SAP / ERP / CRM ecosystems and connector marketplaces
• Excellent stakeholder management and executive communication; able to write crisp narratives, PRDs, and decision memos
• Track record of partnering with engineering, design, data science, and risk/compliance teams to deliver in regulated or high-stakes environments

Skills

* Required skills