Member Contact Center Representative
Posted 1 month ago Expired
This job has expired
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Upload Your ResumeAbout This Role
This role is for a Member Contact Center Representative who will assist members with their accounts, loans, and digital banking using phone, chat, and other digital channels. This position focuses on providing excellent service and solving problems from the heart of the Credit Union.
Responsibilities
- Help members with their accounts, loans, and digital banking
- Solve problems and provide excellent service by phone, chat, and other digital channels
- Open new accounts, process requests, and assist with online and mobile banking tools
- Deliver accurate, efficient service and ensure every member feels valued
Requirements
- At least 1 year of experience in a credit union, bank, or financial institution
- Great communication skills
- Problem-solving skills
- Comfort using multiple systems and digital platforms
Qualifications
- At least 1 year of experience in a credit union, bank, or financial institution
Nice to Have
- Call center experience in banking
- Member service experience in banking
Skills
* Required skills
Benefits
About Champions First Credit Union
A rapidly growing $500 million Credit Union spanning across the entire northern region of Florida with branches from Pensacola to Lake City headquartered in the State Capital of Tallahassee. Committed to building strong communities and supporting local events and Florida State University. Values emp...