Member Assistance Center Intern

About This Role

This internship provides direct support to the Member Assistance Center team by owning various projects, offering an educational, meaningful, and exciting experience in the financial industry. Interns will gain a better understanding of departmental roles and prepare for future careers in finance.

Responsibilities

• Adhere to the Credit Union's core values in serving with truth, trust, mentoring, openness, risk-taking, communication, giving credit, integrity, caring, and respect in carrying out the GreenState's mission and vision
• Demonstrate a positive member service focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival
• Demonstrate teamwork in all interactions with coworkers and in the completion of all duties and responsibilities
• Ensure confidentiality of member information
• Assist with planning, coordination and execution of department events as directed by the appropriate staff member
• Provide a variety of administrative and clerical support regarding respective departmental and organizational projects and tasks
• Interact with both internal and external GreenState parties including, but not limited to, fellow employees, department leaders, members, and vendors
• Play a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis

Requirements

• Current student in good academic standing
• Enthusiasm about knowledge acquisition and learning
• Good oral communication skills and the ability to produce written communication
• Ability to follow oral and written instructions
• Good telephone manners and techniques
• Ability to use and understand written material
• Ability to work with minimal direction and exercise sound judgment
• Ability to perform basic math calculations
• Strong analytical skills
• Proficiency with related computer applications, spreadsheets, word processing, and database applications
• Must be an undergraduate student entering their junior or senior year, prior to the commencement of the internship
• Must be bondable

Qualifications

• Current undergraduate student entering junior or senior year