Medical Office Support - Gynecology Receptionist

About This Role

As a Medical Office Support professional at High Lakes Gynecology, you will manage front office operations with outstanding customer service, ensuring smooth patient flow and administrative tasks in a women's healthcare setting. This role supports a dedicated team and contributes to a stable and supportive environment for both patients and staff.

Responsibilities

• Greet, screen, and schedule patients
• Input correct patient information into electronic health records and other support services platforms
• Perform clerical duties related to clinical service and administrative inquiries
• Manage high volumes of reception duties, including answering and screening telephone communication
• Obtain, verify, and update patient information and provide support services to patients and medical staff
• Assist in medical record maintenance, ensuring compliance with state and federal laws
• Ensure scheduling accuracy for optimal provider and patient time
• Contribute to internal communication through multiple software programs
• Maintain files and assist in establishing office systems

Requirements

• Minimum 1 year of medical front office experience
• High school diploma or GED
• Strong understanding of medical terminology and insurance processes
• Exceptional customer service and communication skills
• Proficiency with electronic health record (EHR) systems
• High attention to detail and ability to maintain patient confidentiality
• Reliable and punctual
• Ability to work effectively both independently and as part of a team

Qualifications

• High school diploma or general education degree (GED)
• 1+ years of medical front office experience in a high-volume setting (2+ years preferred)

Nice to Have

• 2+ years of medical front office experience

Skills

* Required skills

Benefits