Manager, UX Researcher (AI Product experience)

About This Role

As a Manager Experience Researcher for Deloitte DT-US Product Engineering team, you will strategically design, plan, and execute user research studies to drive design decisions and user experience priorities for creating products & solutions for various business units.

Responsibilities

• Define research strategy, design, and execute research studies effectively
• Provide user research expertise and execution across products in a cross-functional environment
• Develop appropriate research methodologies and test plans for products, employing innovative approaches
• Conduct research using a wide variety of qualitative and quantitative methods to generate actionable insights
• Conduct internal cross-functional workshops using design-thinking methodologies to drive collaboration
• Synthesize research results into usable assets and translate them into valuable design opportunities
• Collaborate with empowered product teams to define success metrics from both qualitative and quantitative perspectives
• Connect the entire product team with users through communication of user research results
• Develop a systematic approach to collecting, sharing, and communicating research insights with product teams
• Use research insights to inform product strategy and uncover new opportunities based on user needs

Requirements

• Bachelor's degree in Cognitive Psychology, Experimental Psychology, or a related field
• Minimum 6 years of experience conducting comprehensive research across multiple methodologies
• Minimum 1 year of experience leading research initiatives and coordinating efforts among a team of researchers
• Demonstrated experience developing/utilizing user research methodologies (focus groups, ethnography, concept validation, usability testing, card sorting, surveys, mobile testing)
• Demonstrated experience developing creative, strategic research plans

Qualifications

• Bachelor's degree in Cognitive Psychology, Experimental Psychology, or a related field
• Minimum 6 years of conducting comprehensive research across multiple methodologies, driving actionable insights that shape product development and customer success; Minimum of 1 year of experience leading research initiatives and coordinating efforts among a team of researchers.

Nice to Have

• Advanced education degrees
• Effective mentor, building impactful relationships with junior researchers and cross-functional teams
• Inspirational player-coach capable of leading research efforts for large teams or independently driving research initiatives
• Expert analytical and problem-solving skills, with a strong foundation in data analysis, statistical methods, and the creation of metrics dashboards
• Proven communication and collaboration skills
• Proficient in using research insights to advocate for a customer-focused and product-driven mindset
• Adept at conducting rapid, iterative research to inform product decisions

Skills

* Required skills