Manager Solution Architect, Industry Solutions, Life Science

About This Role

As a Manager Solution Architect specializing in Life Sciences Patient Services, you will leverage expertise in patient services to interface between life science clients and implementation teams. You will identify and implement digital health solutions that improve patient outcomes by designing, implementing, and optimizing patient support programs.

Responsibilities

• Advise clients and Deloitte professionals through the implementation of patient services technology solutions, including patient CRM, patient data & analytics solutions
• Advise clients and Deloitte professionals on overall solution architecture across CRM, AI, Data, and web technology stacks
• Prepare deliverables and provide leadership support to present findings and recommendations to clients and/or firm leadership
• Establish relationships with key client end users to help drive further adoption of applications

Requirements

• 6 years of experience in Life Sciences Patient Services Consulting
• 1 year of experience utilizing AI platforms like Chat GPT / Grok / Anthropic to conduct research and aid in presentation and project documentation creation
• 4 years of experience as a solution architect with Patient Data platforms such as AWS, Databricks
• 4 years of experience as a solution architect with Patient CRM platforms like Salesforce, Veeva
• 4 years of experience with PAP, Copay and/or Adherence Programs for a pharmaceutical manufacturer or patient services hub provider
• 6 years of experience using Microsoft Suite (Word, Excel, Power Point) to develop and deliver professional-quality documents, reports and presentations

Qualifications

• Bachelor's degree in Computer Science, Healthcare Administration, Life Sciences or related field
• 6 years of experience in Life Sciences Patient Services Consulting

Nice to Have

• Advanced degree (e.g., MHA, MBA)
• SQL, Power BI, Tableau data analytics skills
• Experience coordinating with globally located teams
• Experience implementing Salesforce Health Cloud or Life Sciences Cloud
• Experience defining personas, user journeys, and product features for life sciences patient services clients

Skills

* Required skills

Certifications