Manager - Program Management, DA Lifecycle Experience and Services
Posted 2 months ago Expired
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Upload Your ResumeAbout This Role
This role is an omni-purpose Program Manager, DA Lifecycle Experience and Solutions (DLXS) position, leading a team to innovate and improve DA onboarding and screening policies and practices within an organization of 100+ team members. The role involves managing cross-functional programs, influencing senior leaders, and improving operational deliverables globally.
Responsibilities
- Manage and oversee various cross-functional programs, ensuring successful delivery.
- Develop and refine program strategies, effectively managing, leading and motivating teams.
- Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
- Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
- Foster collaboration with internal and external partners to optimize resource allocation and project success.
- Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.
- Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.
- Identify and mitigate risks, preventing them from escalating into major issues.
- Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
- Develop, implement, and oversee KPI reporting for multiple program portfolios, ensuring clear visibility of milestones and project performance.
Requirements
- 5+ years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Qualifications
- 5+ years of program or project management experience
Nice to Have
- 2+ years of driving process improvements experience
Skills
* Required skills