Manager, Industry Solutions, Life Science
Posted 2 weeks ago
Interested in this position?
Upload your resume and we'll match you with this and other relevant opportunities.
Upload Your ResumeAbout This Role
The Industry Solutions Manager, Life Science will lead small engagements or components of larger, complex projects for healthcare clients, focusing on patient services. This role involves leveraging expertise in patient services to interface with pharmaceutical, biotech, or medical device clients, and cross-functional implementation teams to identify and implement digital health solutions that improve patient outcomes.
Responsibilities
- Interface between pharmaceutical, biotech, or medical device clients and cross-functional implementation teams to identify and implement digital health solutions
- Design, implement, and optimize patient support programs
- Define project roadmaps and provide product and industry insights to deliver innovative solutions
- Lead and deliver small engagements or components of large, complex engagements for healthcare clients
- Craft solutions for clients and guide/oversee the quality of team deliverables
- Manage day-to-day stakeholder relationships
- Contribute to Deloitte's thought leadership and business development activities
- Assume responsibility for the development of junior staff
Requirements
- 6 years of experience in Healthcare and/or Life Sciences Patient Services Consulting
- 1 year of experience utilizing AI platforms (Chat GPT, Grok, Anthropic) for research and documentation
- 4 years of experience with Patient Data platforms such as AWS, Databricks
- 4 years of experience Patient CRM platforms (Salesforce, Veeva)
- 4 years of experience with PAP, Copay and/or Adherence Programs
- 6 years of experience using Microsoft Suite (Word, Excel, Power Point)
Qualifications
- Bachelor's degree in Computer Science, Healthcare Administration, Life Sciences or related field
- 6 years of experience in Healthcare and/or Life Sciences Patient Services Consulting, with 4 years in Patient Data platforms, 4 years in Patient CRM platforms, and 4 years in PAP, Copay, and/or Adherence Programs.
Nice to Have
- Advanced degree (e.g., MHA, MBA)
- SQL, Power BI, Tableau data analytics skills
- Experience coordinating with globally located teams
- Salesforce System Architect, Salesforce Application Architect, or other relevant Salesforce certifications
- Experience implementing Salesforce Health Cloud or Life Sciences Cloud
- SAFe, PMP, PMI, or Agile certifications
- Experience defining personas, user journeys, and product features for life sciences patient services clients
Skills
* Required skills
About Deloitte
A company transforming technology platforms, driving innovation, and transforming mission-critical operations for clients, especially in the Life Sciences sector.