LTCR Nursing Facilities Generalist Surveyor

About This Role

Join the Texas Health and Human Services Commission to conduct inspections, surveys, and investigations in long-term care facilities, ensuring compliance with state and federal regulations. This role involves determining compliance, preparing reports, and verifying corrections of regulatory violations.

Responsibilities

• Conduct certification surveys, licensure inspections, or investigations in facilities to determine compliance with federal and state regulations
• Prepare inspection/survey reports listing deficiencies
• Visit facilities to verify correction of previously cited regulatory violations
• Conduct exit conferences with facility staff regarding findings
• Communicate on a complex level with others to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints
• Testify at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities
• Perform quality assurance reviews of documents prepared by others
• Complete referrals for conduct, as appropriate
• Assist with non-skilled care and oversight to residents in a facility during emergency licensure action
• Be available for on-call duties for emergencies such as weather events or high-priority situations

Requirements

• Ability to establish and maintain effective work relationships with team members and others
• Ability to communicate orally and in writing
• Ability to interpret policies, procedures, and regulations
• Ability to work independently
• Ability to exercise professional judgment and reach sound decisions
• Ability to learn, remember, and integrate complex concepts, difficult procedures, or complicated processes
• Ability to use the computer for writing reports
• Ability to multitask and track multiple activities with competing priorities
• Ability to handle situations of high stress and conflict

Qualifications

• A bachelor’s degree from an accredited college or university in a human service field (including but not limited to sociology, education, social work, psychology, rehabilitation, counseling, humanities, allied health, behavioral science, early childhood intervention, and medical administration). A combination of work experience and education may substitute for a bachelor’s degree on a year-by-year basis for up to four years.

Nice to Have

• Experience in Quality Assurance/compliance and Oversight/auditing
• Experience in conducting investigations related to quality outcomes

Skills

* Required skills

Benefits

Certifications