Lead Cashier

Ulta Beauty Northborough, MA $16 - $22
Full Time Mid Level 2+ years

Posted 2 weeks ago

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About This Role

The Lead Cashier is responsible for the efficient processing of guest transactions and upholding exceptional cashwrap standards. This role involves training new cashiers and cross-training other associates, driving loyalty program enrollments, and supporting the leadership team with register functions.

Responsibilities

  • Contribute to meeting or exceeding store goals for retail and service sales, omni-channel, guest loyalty, and retail shrink
  • Provide exceptional guest service by greeting guests, personalizing service, and recommending products/services
  • Courteously handle sales, refunds, and exchanges
  • Book and support execution of services and in-store events
  • Replenish, organize, and maintain cashwrap displays, supplies, and impulse fixtures
  • Support the leadership team with cashier chat ins/outs and associate exit inspections
  • Stay informed on industry trends, products, and services
  • Promote guest loyalty programs (credit, Ulta Beauty app) and drive accountability to goals
  • Assist in training new cashiers and cross-training other associates in cashiering
  • Ensure compliance with Ulta Beauty's policies, procedures, and standards
  • Complete all transactions and control cash/media at the cashwrap
  • Maintain outstanding store standards and overall cleanliness

Requirements

  • Proven ability to delegate, multi-task, and problem-solve
  • Demonstrated knowledge and passion for guest service and a competency for selling
  • Experience addressing guest concerns and questions promptly and professionally
  • Aged 18 years or older

Qualifications

  • High school diploma is preferred
  • 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred

Nice to Have

  • Experience in exceeding sales goals and training new hires

Skills

Communication * Point of Sale system * Apple devices * Collaboration *

* Required skills

Benefits

Paid Time Off
Vision benefits
Health benefits
Life benefits
Dental benefits
Disability benefits

About Ulta Beauty

Ulta Beauty is the largest North American beauty retailer and a premier beauty destination for cosmetics, fragrance, skin care, hair care, and salon services.

Retail
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