Key Lead

About This Role

This Key Lead position ensures customers receive a quality in-store experience by supervising Brand Reps and Stock Associates. The role drives store performance by focusing on customer experience and achieving daily sales targets.

Responsibilities

• Act as Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates
• Ensure store operations are running effectively
• Drive store performance through customer experience and team achievement of daily sales
• Execute opening and closing routines
• Maintain product knowledge and brand awareness
• Manage register and Point of Sales use
• Implement asset protection measures
• Set up visual displays

Qualifications

• High School Diploma/G.E.D. equivalent preferred
• At least 1 year of retail experience is preferred.

Nice to Have

• High School Diploma/G.E.D. equivalent
• At least 1 year of retail experience
• Customer focus
• Communication skills
• Interpersonal interaction skills
• Fashion trend knowledge
• Outgoing personality
• Assertiveness
• Adaptability/Flexibility & Stress Tolerance
• Poise & Ambition
• Multi-Tasking skills
• Applied Learning ability
• Strong work ethic
• Omni Channel Services understanding

Skills

* Required skills

Benefits