Key Lead
Posted 2 months ago Expired
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Upload Your ResumeAbout This Role
This role involves ensuring an excellent in-store experience for customers by supervising Brand Reps and Stock Associates, and driving store performance through customer service and achieving daily sales goals.
Responsibilities
- Act as a Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates
- Ensure store operations are running effectively
- Drive store performance on the floor through customer experience and team achievement of daily sales
- Perform opening and closing routines
- Utilize product knowledge and brand awareness to assist customers
- Understand business needs and proactively address issues
- Maintain attention to detail in all tasks
- Operate the Register/Point of Sales system
- Execute Asset Protection procedures
- Implement Visual Displays strategies
- Utilize System Skills for various store functions
Qualifications
- High School Diploma/ G.E.D. equivalent preferred
- At least 1 year of retail experience is preferred.
Nice to Have
- High School Diploma/G.E.D. equivalent
- At least 1 year of retail experience
- Customer Focus
- Communication skills
- Interpersonal Interaction skills
- Fashion Trend Knowledge
- Outgoing personality
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking ability
- Applied Learning aptitude
- Strong Work Ethic
- Omni Channel Services understanding
Benefits
About Abercrombie & Fitch Co.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids...