IT Data Analyst

About This Role

Transforms raw manufacturing data into actionable insights to enhance production efficiency, quality control, inventory management, and operational decision-making. This role involves close collaboration with cross-functional teams to generate reports, track performance, and support systems integration.

Responsibilities

• Analyze manufacturing data sets (production, downtime, scrap, throughput, etc.) to identify trends and opportunities for operational improvement
• Translate raw data into actionable insights to support quality control, inventory management, and strategic decision-making in collaboration with cross-functional teams
• Develop, maintain, and automate recurring reports and dashboards for internal teams and leadership using Power BI, Excel, or other tools
• Write clear and concise reports that translate complex data into actionable business insights
• Support ERP (e.g., Infor CSI/Syteline, SAP) and MES data extraction for ad hoc analysis and scheduled reporting
• Collaborate with software developers and IT to support and maintain .NET-based systems related to data reporting, interfaces, and workflows
• Assist in the development and monitoring of KPIs such as OEE, yield, downtime, and cost efficiency
• Provide training and documentation to non-technical users to support effective use of dashboards, reports, and data tools
• Perform root cause analysis using historical and real-time data to support problem-solving and continuous improvement efforts
• Ensure data accuracy, integrity, and proper governance practices across all reporting and analysis processes

Requirements

• 2+ years experience in data analysis, reporting, or business intelligence
• Demonstrated ability to analyze production, inventory, and quality data to support operations and continuous improvement efforts
• Strong SQL skills for querying ERP, MES, and production databases
• Proficiency with data visualization tools such as Power BI or Tableau for dashboards, visual analysis, and KPI monitoring
• Advanced Microsoft Excel knowledge, including pivot tables, lookups, macros, and modeling
• Experience with .NET applications - understanding data structures, supporting integration/reporting features, or collaborating with developers
• Working knowledge of ERP systems (e.g., Infor CSI/Syteline, SAP, Oracle) and related business applications
• Ability to extract, clean, and structure data from APIs, cloud systems (e.g., Azure, AWS), or flat files
• Skilled in writing detailed, accurate, and user-friendly reports for production, quality, and executive teams
• Able to produce scheduled and ad hoc reports related to KPIs, downtime, QC metrics, and operational efficiency
• Experience writing clear data summaries with actionable insights to support cross-functional decision-making
• Strong analytical and critical thinking skills with a data-driven mindset
• Clear written and verbal communication skills, especially when presenting data to non-technical stakeholders
• Able to collaborate effectively across teams including production, engineering, quality, and IT

Qualifications

• Bachelor's degree in data science, Industrial Engineering, Computer Science, Statistics, or a related field
• 2 or more years experience in data analysis, reporting, or business intelligence

Nice to Have

• Experience in the manufacturing industry
• Background supporting .NET-based systems or applications, especially reporting modules or custom integrations
• Experience with Infor CSI/Syteline, Datalake and Birst
• Experience with software testing and writing test reports

Skills

* Required skills