In-Store Shopping Clerk

About This Role

This role is for an In-Store Shopping Clerk who will fulfill customer online orders using a mobile device, provide excellent customer service by focusing on product quality and freshness, and process transactions. This individual will also serve as an online ambassador for the store, assisting with order and platform-related queries.

Responsibilities

• Shop and fulfill customer’s online orders using a mobile device equipped with the Instacart Shopper App
• Provide excellent customer service by focusing on product quality and freshness, and substituting potential out-of-stock items
• Effectively communicate any necessary changes to an order
• Process order transactions using the in-store POS system
• Serve as an online ambassador for the store answering questions about order delivery, the Instacart platform, and the benefits of using the service
• Assist in other areas of the store by stocking shelves, filling frozen food bins, and helping maintain overall cleanliness

Requirements

• Must be at least 21 years of age
• High school diploma or equivalent
• Outgoing and friendly behavior, positive attitude, and ability to interact positively with customers
• Good communication skills and ability to take direction and participate in a team environment
• Ability to operate front-end equipment: register, calculator, scanner
• Ability to perform standing, walking, bending throughout the entire workday
• Ability to maneuver a utility cart holding 20 lbs. requiring a force up to 35 lbs., up to 2 hours, a distance up to 20 feet
• Ability to walk up to 3 miles in an 8-hour shift

Qualifications

• High school diploma or equivalent

Skills

* Required skills

Benefits