Implementation Project Manager
Full Time
Mid Level
2+ years
Posted 1 week ago
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Upload Your ResumeAbout This Role
This role is for an Implementation Project Manager with expertise in SaaS and Oil and Gas to own the end-to-end configuration and setup of customer accounts on the ENGAGE platform. You will work closely with the Director of Implementation to ensure successful onboarding and delivery.
Responsibilities
- Partner with the Director of Implementation on all aspects of ENGAGE implementations, including full ownership of customer account configuration and setup
- Coordinate cross-functionally with Operations, Support, Sales, Product, and Engineering to deliver onboarding and platform setup
- Work directly with customer teams to gather setup requirements and communicate those requirements to internal teams
- Perform internal testing of customer accounts and support customers through User Acceptance Testing (UAT) and the post-launch hyper-support period
- Collaborate with Sales and Product when new opportunities are identified during implementation
- Execute against established project plans and provide weekly status updates to internal and external stakeholders
Requirements
- 2-5 years of project management in software implementations
- Excellent communication and organizational skills
- Proficient in Asana (or other comparable project management tools), Jira, Salesforce, Figma, and Microsoft
- Experience in the oil and gas industry
Qualifications
- Bachelor’s Degree
- 2-5 years of project management in software implementations
Nice to Have
- Strong software familiarity and technical aptitude (comfortable troubleshooting and learning new platforms)
- Project management experience
- Experience working at a B2B software company
- Experience with Power BI
Skills
Power BI
*
Salesforce
*
Jira
*
Microsoft
*
Asana
*
Figma
*
* Required skills
About Engage Mobilize
Fast-growing technology startup on a mission to disrupt the energy industry through digital transformation, building scalable tools with seamless mobile and web experiences.
Technology
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