Healthcare Revenue Cycle Senior Manager

About This Role

Lead and manage end-to-end Revenue Cycle projects within healthcare organizations for Deloitte's AI & Engineering team. Collaborate with executive stakeholders and leverage industry insights to drive client success and improve financial performance.

Responsibilities

• Lead and manage end-to-end Revenue Cycle projects within healthcare organizations.
• Collaborate with executive and cross-functional stakeholders to develop and execute strategies.
• Manage project timelines, deliverables, issue/risk mitigation, and provide regular status updates to stakeholders.
• Stay current on advancements in enabling technologies, Epic systems, and healthcare analytics, and translate them into practical solutions.
• Leverage industry knowledge, market insights, trends, and proven approaches to help clients confirm priorities and develop strategies that drive measurable value to the business and customer experience.
• Support business growth objectives by shaping pursuits, developing proposals, strengthening relationships with key decision makers, mentoring and staffing team members, and participating in recruitment and retention.

Requirements

• Bachelor's degree in Business, Healthcare Administration, Information Systems, Engineering, or a STEM field.
• 10+ years of experience in a consulting firm and/or healthcare provider or payer organization.
• 6+ years of experience working with or reporting to C-level executives.
• 8+ years of experience in revenue cycle operations in a healthcare consulting environment.
• 6+ years of experience managing cross-functional teams, including staffing, coaching, and performance oversight.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Ability to travel 50-75%, on average.
• Must be legally authorized to work in the United States without the need for employer sponsorship.

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Information Systems, Engineering, or a STEM field.
• 10+ years of experience in a consulting firm and/or healthcare provider or payer organization, with 8+ years in revenue cycle operations in a healthcare consulting environment and 6+ years managing cross-functional teams and working with C-level executives.

Nice to Have

• Advanced degree (e.g., MBA, MS in Health Administration, MPH, MS in Information Systems).
• 5+ years of experience in Patient Access, Coding, Revenue Integrity/HIM, Charge Integrity, and/or Patient Financial Services.
• 3+ years of experience defining future-state business processes and operating models.
• 3+ years of experience planning, tracking, and delivering projects using Microsoft Project and documenting processes in Microsoft Visio.
• 2+ years of experience managing and delivering using Agile/Scrum frameworks.
• 3+ years of experience with hospital and physician financial and patient accounting systems such as Epic, Cerner, Soarian, SMS, McKesson, Invision, HBOC, MEDITECH, IDX, and Eclipsys.
• 2+ years of experience with analytics, digital, and robotics/process automation to improve revenue cycle outcomes while reducing costs, including tools such as Python, Tableau, and SQL.

Skills

* Required skills