Healthcare Revenue Cycle Senior Manager

About This Role

Lead and manage end-to-end Revenue Cycle projects within healthcare organizations for Deloitte's AI & Engineering team. Collaborate with executive stakeholders to develop and execute strategies and ensure client success.

Responsibilities

• Lead and manage end-to-end Revenue Cycle projects within healthcare organizations
• Collaborate with executive and cross-functional stakeholders to develop and execute strategies
• Manage project timelines, deliverables, issue/risk mitigation, and provide regular status updates to stakeholders
• Stay current on advancements in enabling technologies, Epic systems, and healthcare analytics, and translate them into practical solutions
• Leverage industry knowledge, market insights, trends, and proven approaches to help clients confirm priorities and develop strategies that drive measurable value to the business and customer experience
• Support business growth objectives by shaping pursuits, developing proposals, strengthening relationships with key decision makers, mentoring and staffing team members, and participating in recruitment and retention

Requirements

• 10+ years of experience in a consulting firm and/or healthcare provider or payer organization
• 6+ years of experience working with or reporting to C-level executives
• 8+ years of experience in revenue cycle operations in a healthcare consulting environment
• 6+ years of experience managing cross-functional teams, including staffing, coaching, and performance oversight
• Proficiency with Microsoft Word, Excel, and PowerPoint
• Legally authorized to work in the United States without the need for employer sponsorship

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Information Systems, Engineering, or a STEM field
• 10+ years of experience in a consulting firm and/or healthcare provider or payer organization

Nice to Have

• Advanced degree (e.g., MBA, MS in Health Administration, MPH, MS in Information Systems)
• 5+ years of experience in Patient Access, Coding, Revenue Integrity/HIM, Charge Integrity, and/or Patient Financial Services
• 3+ years of experience defining future-state business processes and operating models
• 3+ years of experience planning, tracking, and delivering projects using Microsoft Project and documenting processes in Microsoft Visio
• 2+ years of experience managing and delivering using Agile/Scrum frameworks
• 3+ years of experience with hospital and physician financial and patient accounting systems such as Epic, Cerner, Soarian, SMS, McKesson, Invision, HBOC, MEDITECH, IDX, and Eclipsys
• 2+ years of experience with analytics, digital, and robotics/process automation to improve revenue cycle outcomes while reducing costs

Skills

* Required skills