Full-Time Teller

About This Role

Serve as the primary point of contact for Telhio Credit Union members, processing financial transactions accurately and efficiently. Inform members about beneficial products and services, while maintaining strong relationships and providing exceptional service.

Responsibilities

• Process all member and non-member transactions accurately and efficiently (i.e. cash withdrawals, deposits, loan payments)
• Inform Members about products, services, and current promotions
• Cross-sell credit union products by answering inquiries and informing members of services
• Refer members to Relationship Bankers and Senior Bankers for further discovery sessions
• Establish and maintain strong relationships with members, providing exceptional service and financial guidance
• Maintain member confidence and protect credit union operations by keeping information confidential
• Balance cash drawers accurately
• Comply with credit union operations and security procedures by participating in all dual control functions
• Witness and assist in audits as requested

Requirements

• High School Diploma or Equivalent
• Effective communication skills (oral and written)
• Strong organizational skills to provide a high level of accuracy in all transactions
• Excellent Microsoft Office skills
• Ability to operate standard office machines
• Possess team "attitude" and professionalism at all times
• Demonstrates strong relationship building skills
• Demonstrates strong member advisory skills
• Ability to pass a background check including: Credit, Drug Screen, Bondability, & Criminal Background

Qualifications

• High School Diploma or Equivalent

Nice to Have

• 1-3 yrs. Experience in a cash handling role
• Less than 1 year – Experience in Member/Customer Service

Skills

* Required skills

Benefits