Front Desk II

About This Role

This role is responsible for providing guest services, accepting payments, and performing data entry, while supporting management in the general operation of the facility for Target Hospitality.

Responsibilities

• Maintain a safety culture as set out by Target Hospitality
• Greet all incoming guests and employees courteously and professionally
• Check in all arrivals utilizing designated systems
• Accept payments and process transactions
• Assist supervisor in planning, directing, and maintaining work schedules and tasks of the front desk team
• Enter registration information of guests, perform data entry, process reports, and work with computer programs
• Perform all required filing and data entry
• Answer incoming calls in a friendly, pleasant manner
• Receive, check, and re-direct all incoming faxes and electronic mail
• Prepare correspondence for pick up, including packages and mail
• Provide assistance to manager with the preparation of reports and correspondence
• Exceed guests' needs by providing world-class customer service
• Attend safety meetings and participate in Target Hospitality emergency response procedures

Requirements

• 2+ years administration experience in remote camp or hotel/hospitality industry or equivalent
• Ability and willingness to travel/work long rotations
• Ability to read and write in English
• Experience and proficiency with Microsoft Word, Excel, PowerPoint, and Outlook
• Ability to work effectively and efficiently with or without supervision
• Strong prioritization and time management skills
• Must be able to pass a background check and urinalysis
• Must provide own transportation to and from the facility

Qualifications

• 2+ years administration experience preferably in a remote camp or hotel/hospitality industry or equivalent

Nice to Have

• First aid certification

Skills

* Required skills