Front Desk Coordinator
Posted 2 months ago Expired
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Upload Your ResumeAbout This Role
The Front Desk Coordinator is crucial to patient experience, extending beyond administrative tasks to shape the lasting impression of care at Dental365's Lennon Dental & Associates practice. This role involves managing patient interactions, scheduling, records, and financial transactions.
Responsibilities
- Warmly greet and welcome patients with a high level of concierge care.
- Answer phones promptly and respond to messages.
- Manage schedules - input and confirm patient appointments.
- Enter new patient records and update ledgers with precision (Denticon).
- Collect co-payments and verify insurance eligibility (PPO/FFS).
- Respond to patient billing or financial inquiries, directing them to appropriate departments as needed.
- Assist with various office duties as directed by the Practice Manager.
Requirements
- Prior dental experience
- Consistent and stable employment history
- Exceptional organizational skills
- Flexibility to adapt to varying schedules
- Strong interpersonal communication skills
Qualifications
- Prior dental experience is required.
Skills
* Required skills
Benefits
About Dental365
Dental365 is reshaping how patients experience dental care by placing patients and providers at the core of their approach, emerging as a leading, dentist-led dental organization.