Front Desk Coordinator

About This Role

The Front Desk Coordinator is crucial to patient experience, extending beyond administrative tasks to shape the lasting impression of care at Dental365's Lennon Dental & Associates practice. This role involves managing patient interactions, scheduling, records, and financial transactions.

Responsibilities

• Warmly greet and welcome patients with a high level of concierge care.
• Answer phones promptly and respond to messages.
• Manage schedules - input and confirm patient appointments.
• Enter new patient records and update ledgers with precision (Denticon).
• Collect co-payments and verify insurance eligibility (PPO/FFS).
• Respond to patient billing or financial inquiries, directing them to appropriate departments as needed.
• Assist with various office duties as directed by the Practice Manager.

Requirements

• Prior dental experience
• Consistent and stable employment history
• Exceptional organizational skills
• Flexibility to adapt to varying schedules
• Strong interpersonal communication skills

Qualifications

• Prior dental experience is required.

Skills

* Required skills

Benefits