Floor Supervisor
Posted 2 months ago Expired
This job has expired
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Upload Your ResumeAbout This Role
Step into a leadership role as a Floor Supervisor, overseeing daily store operations, driving sales goals, and fostering a positive, customer-focused environment for a retail shoe store.
Responsibilities
- Open and close the store as a key holder
- Support the General Manager in reaching sales goals
- Lead customer service efforts and resolve issues professionally
- Train and guide associates on processes and standards
- Delegate daily tasks and coordinate breaks
- Assist with visual merchandising and store presentation
- Perform register overrides, safe/till counts, and cash reconciliation
- Follow and promote loss prevention procedures
Requirements
- Strong communication and leadership skills
- Great customer service and a positive attitude
- At least 2 years of retail or customer service experience
- Flexible availability, including nights, weekends, and holidays
- Must be at least 18 years of age due to keyholder responsibilities
Qualifications
- At least 2 years of retail or customer service experience
Nice to Have
- Previous supervisory experience is a plus
Certifications
About Shoe Carnival, Inc.
Shoe Carnival, Inc. is one of the nation’s largest family footwear retailers, offering a broad assortment of dress, casual and athletic footwear for men, women and children with emphasis on national name brands. The company operates over 400 stores in 35 states and Puerto Rico.