Field Service Coordinator, RN - Nursing Facility
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Upload Your ResumeAbout This Role
The Field Service Coordinator, RN assesses, plans, and implements individualized care strategies for patients within a nursing facility setting. This role involves managing care plans, making referrals to social service programs, and advocating for patients' needs to ensure quality coordinated care.
Responsibilities
- Assess, plan, and implement care strategies individualized by patients and directed toward the most appropriate, least restrictive level of care
- Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
- Manage the care plan throughout the continuum of care as a single point of contact
- Communicate with all stakeholders required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
- Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team
- Make outbound calls and receive inbound calls to assess members' current health status
- Identify gaps or barriers in treatment plans
Requirements
- Active RN license in the state of Texas
- 2+ years of experience working within the community health setting in a health care role
- Experience in long-term care, home health, hospice, public health or assisted living
- Valid driver's license, reliable transportation, and the ability to travel up to 75% in assigned regions
Qualifications
- 2+ years of experience working within the community health setting in a health care role
Nice to Have
- Bachelor's Degree
- Certified Case Manager (CCM)
- 5+ years of experience working with MS Word, Excel and Outlook
- 5+ years of experience documenting in an electronic documentation system
- Experience with electronic charting
- Case management experience
- A background in managing populations with complex medical or behavioral needs
Skills
* Required skills
Benefits
Certifications
About UnitedHealthcare
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