Executive Director

About This Role

Lead and manage the overall success of an ABA clinic, focusing on operations, growth, financial performance, and fostering a strong team culture. Drive client acquisition, optimize profitability, and ensure high-quality service delivery.

Responsibilities

• Take full ownership of center growth and client retention, exceeding monthly targets
• Build and maintain strong relationships with referral sources, community organizations, and school systems
• Lead business development activities including community events, outreach campaigns, and growth initiatives
• Coach staff to adopt a proactive mindset around client acquisition, engagement, and retention
• Manage full clinic P&L, including top-line revenue, operating cost, labor and non-labor expense management
• Optimize center profitability by acting on key financial drivers such as growth, contract rates, billable hour utilization, and service completion
• Contribute to Organizational Key Results and meet or exceed center-based KPIs and targets
• Lead high-quality execution of ABA services through proactive scheduling and resource optimization
• Maintain compliance with licensing, accreditation, and internal policies
• Hire, develop, and retain high-performing teams

Requirements

• Bachelor's degree
• 5+ years of operations and growth leadership experience in a high-growth service industry, healthcare/health system, behavioral health or education
• Proven track record of leading operations, driving organic growth, increasing revenue growth, and building engaged teams
• Financial fluency (P&L, EBITDA, KPI analysis)
• High emotional intelligence, resilience, and an entrepreneurial mindset

Qualifications

• Bachelor's degree required; Master's in Business, Healthcare Administration, or Behavioral Health strongly preferred
• Minimum 5 years of operations and growth leadership experience in a high-growth service industry, healthcare/health system, behavioral health or education

Nice to Have

• Master's in Business, Healthcare Administration, or Behavioral Health
• Entrepreneurs with franchise or service supply chain experience
• Deep understanding of ABA therapy and/or allied health services

Skills

* Required skills

Benefits