ERP Analyst

About This Role

Improve and support the business use of CLA's Enterprise Resource Planning (ERP) application, assisting users with support requests, developing training, and creating process documentation.

Responsibilities

• Assist users with requests for support and information
• Calculate test cases based on enhancements to be implemented
• Validate vendor patches and/or upgrades to the environment
• Develop training and curriculum using appropriate instructional procedures and methods
• Assist with enhancements as required
• Create process and technical documentation for new and existing processes, policies, and user guides
• Participate in project teams associated with the ERP or using ERP information
• Communicate effectively and professionally, both verbally and in writing

Requirements

• 3 years of experience working with ERP or financial reporting systems

Qualifications

• Bachelor's degree or a combination of relevant experience and training may be considered in lieu of a degree.
• 3 years of experience working with ERP or financial reporting systems

Nice to Have

• Workday Security experience

Skills

* Required skills

Benefits