Epic Willow Inpatient Specialist

About This Role

As an Epic Willow Inpatient Specialist, you will oversee the analysis, design, configuration, testing, and implementation of Epic software across relevant application areas. This role involves collaborating with operational and IT leadership to meet user and organizational requirements, providing technical guidance, and ensuring end-user feedback is incorporated into system design.

Responsibilities

• Oversee Epic software analysis, design, configuration, testing, and implementation
• Collaborate with Operational and IT leadership in identifying, evaluating and configuring systems
• Work directly with Operational leadership to ensure end user feedback is documented and incorporated into system design
• Oversee system design, including functional specifications and strategies, based upon analysis of specific operational needs
• Assist in low-level design, operational discussions, build, test, and migrate Epic build
• Work with the implementation team to plan and complete build, and implement end-to-end Epic
• Work command center shifts to investigate during go-live; document and resolve break-fix tickets
• Complete any assigned system maintenance
• Lead meetings, prioritize tasks, resolve conflicts and manage a project plan
• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams

Requirements

• Current Epic Certification in Willow Inpatient
• 6+ years of experience with EPIC Willow Inpatient
• Experience in application design, workflows, build, troubleshooting, testing, and support
• Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience

Qualifications

• Bachelor's degree, preferably in information technology, business, or healthcare related field; or equivalent experience
• 6+ years of experience with EPIC Willow Inpatient

Nice to Have

• Hospital or Clinic operations experience
• Additional Epic Certifications
• ITIL process knowledge
• Analytical/Decision Making Responsibilities
• Analytical ability to manage multiple projects and prioritize tasks
• Ability to operate independently or with minimum supervision
• Excellent Written and Communication Skills
• Ability to deliver technical demonstrations

Skills

* Required skills

Certifications