Epic Manager

About This Role

Lead and deliver small engagements or components of large, complex engagements for healthcare clients, focusing on process improvement, operating model design, and growth strategy. Oversee team deliverables, manage stakeholder relationships, and contribute to business development and staff development.

Responsibilities

• Lead and deliver small engagements or components of large, complex engagements for healthcare clients
• Craft solutions for clients, guide and oversee the quality of team's deliverables and recommendations
• Manage day-to-day stakeholder relationships
• Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolution
• Interact with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements
• Maintain high credibility and ownership of system activities within assigned application
• Work directly with Operations and provides input on system design and capabilities
• Develop system design, including functional specifications and strategies, based upon the analysis of specific operational needs
• Contribute to Deloitte's thought leadership
• Play a significant role in business development activities and own responsibility for the development of junior staff

Requirements

• Bachelor's degree
• 6+ years' experience in a consulting and/or healthcare organization
• 6+ years' experience with large scale healthcare system implementations in healthcare systems such as electronic health records/EHRs, clinical, revenue cycle systems, etc.
• 6+ years in a client facing role with the ability to collaborate closely with others and act as a partner or liaison
• 6+ years' experience with various phases of the healthcare implementation lifecycle such as system selection, implementation sequencing and planning, project management, application & technical design, interface & data conversion, application build, environment management, testing, go live planning
• Epic certifications and/or experience implementing Epic applications within Clinical, Revenue Cycle or Technical
• Experience leading or supporting multiple Epic implementations
• Experience with EHR vendors such as Epic, Cerner and Allscripts
• Proficiency with Microsoft PowerPoint, Microsoft Word and Microsoft Excel
• Ability to travel 50%, on average
• Must be legally authorized to work in the United States without the need for employer sponsorship

Qualifications

• Bachelor's degree
• 6+ years' experience in consulting and/or healthcare organization, with large scale healthcare system implementations

Nice to Have

• Advanced Degree such as MBA or MHA
• Experience conducting interviews with key stakeholders to understand and document the current business process
• Experience defining future state business process
• Experience planning, tracking and delivering projects using Microsoft Project and documenting processes in Microsoft Visio
• Experience managing and delivering via an Agile/Scrum methodology
• General understanding or familiarity with virtual health, cloud, interoperability, data analytics, and/or automation

Skills

* Required skills