Epic Manager

About This Role

Lead small to large engagements for healthcare clients, focusing on Epic implementations and process improvement to help clients improve financial performance and operational models.

Responsibilities

• Lead and deliver small engagements, or components of large, complex engagements for healthcare clients.
• Craft solutions for clients, guide and oversee the quality of your team's deliverables and recommendations.
• Manage day-to-day stakeholder relationships.
• Contribute to Deloitte's thought leadership and business development activities.
• Own responsibility for the development of junior staff.
• Perform Epic software analysis, design, configuration, testing, and implementation.
• Provide application support and issue resolution for Epic.
• Interact with Operational and IT personnel to identify, evaluate, and configure systems.
• Develop system design, including functional specifications and strategies, based on operational needs.

Requirements

• Bachelor's degree
• 6+ years' experience in a consulting and/or healthcare organization
• 6+ years' experience with large scale healthcare system implementations in healthcare systems such as electronic health records/EHRs, clinical, revenue cycle systems, etc.
• 6+ years in a client facing role with the ability to collaborate closely with others and act as a partner or liaison
• 6+ years' experience with various phases of the healthcare implementation lifecycle such as system selection, implementation sequencing and planning, project management, application & technical design, interface & data conversion, application build, environment management, testing, go live planning.
• Epic certifications and/or experience implementing Epic applications within Clinical, Revenue Cycle or Technical
• Experience leading or supporting multiple Epic implementations
• Experience with EHR vendors such as Epic, Cerner and Allscripts
• Proficiency with Microsoft PowerPoint, Microsoft Word and Microsoft Excel
• Ability to travel 50%, on average
• Must be legally authorized to work in the United States without the need for employer sponsorship

Qualifications

• Bachelor's degree
• 6+ years' experience in a consulting and/or healthcare organization, with large scale healthcare system implementations, and in a client facing role. Experience with Epic implementations.

Nice to Have

• Advanced Degree such as MBA or MHA
• Experience conducting interviews with key stakeholders to understand and document the current business process
• Experience defining future state business process
• Experience planning, tracking and delivering projects using Microsoft Project and documenting processes in Microsoft Visio
• Experience managing and delivering via an Agile/Scrum methodology
• General understanding or familiarity with virtual health, cloud, interoperability, data analytics, and/or automation

Skills

* Required skills

Certifications