Epic Manager

About This Role

Lead and deliver small to complex engagements for healthcare clients, focusing on process improvement, operating model design, and growth strategy. Oversee team deliverables, manage stakeholder relationships, and contribute to business development.

Responsibilities

• Lead and deliver small engagements, or components of large, complex engagements for healthcare clients
• Craft solutions for clients using a combination of direct management and hands-on delivery
• Guide and oversee the quality of your team's deliverables and recommendations
• Manage day-to-day stakeholder relationships
• Contribute to Deloitte's thought leadership
• Play a significant role in business development activities
• Own responsibility for the development of junior staff
• Perform Epic software analysis, design, configuration, testing, and implementation
• Provide application support and issue resolution for Epic software
• Interact with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements
• Maintain high credibility and ownership of system activities within assigned application
• Develop system design, including functional specifications and strategies

Requirements

• Bachelor's degree
• 6+ years' experience in a consulting and/or healthcare organization
• 6+ years' experience with large scale healthcare system implementations in healthcare systems such as electronic health records/EHRs, clinical, revenue cycle systems, etc.
• 6+ years in a client facing role with the ability to collaborate closely with others and act as a partner or liaison
• 6+ years' experience with various phases of the healthcare implementation lifecycle such as system selection, implementation sequencing and planning, project management, application & technical design, interface & data conversion, application build, environment management, testing, go live planning
• Epic certifications and/or experience implementing Epic applications within Clinical, Revenue Cycle or Technical
• Experience leading or supporting multiple Epic implementations
• Experience with EHR vendors such as Epic, Cerner and Allscripts
• Proficiency with Microsoft PowerPoint, Microsoft Word and Microsoft Excel
• Ability to travel 50%, on average
• Legally authorized to work in the United States without the need for employer sponsorship

Qualifications

• Bachelor's degree
• 6+ years' experience in a consulting and/or healthcare organization and 6+ years' experience with large scale healthcare system implementations, specifically Epic, in a client facing role.

Nice to Have

• Advanced Degree such as MBA or MHA
• Experience conducting interviews with key stakeholders to understand and document the current business process
• Experience defining future state business process
• Experience planning, tracking and delivering projects using Microsoft Project and documenting processes in Microsoft Visio
• Experience managing and delivering via an Agile/Scrum methodology
• General understanding or familiarity with virtual health, cloud, interoperability, data analytics, and/or automation

Skills

* Required skills

Certifications