Epic Beaker Analyst
Posted 1 month ago Expired
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Upload Your ResumeAbout This Role
This role is for an experienced Epic Beaker professional to join Deloitte's Project Delivery Model team, focusing on implementation, support, and issue resolution for Epic Beaker software in a hybrid work arrangement.
Responsibilities
- Plan and complete build, implement end-to-end Epic systems, and work command center shifts to investigate during go-live
- Document and resolve break-fix tickets, and conduct root cause analysis
- Complete any assigned system maintenance
- Perform Epic software analysis, design, configuration, testing, and implementation, as well as application support and issue resolution
- Interact with Operational and IT personnel to identify, evaluate, and configure systems to meet user and organizational requirements
- Maintain high credibility and ownership of system activities within assigned application
- Develop system design, functional specifications, and strategies based on operational needs analysis
- Analyze operational requirements and system capabilities to propose effective solutions
- Perform unit, system, and integration testing per standards and document outcomes
- Provide on-call support, troubleshoot, and resolve production support issues during Activation
Requirements
- Current Epic Beaker Certification
- 3+ years of recent experience with an Epic implementation
- 3 years of Epic build and support
- Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Demonstrative understanding of technical documentation
- Effective verbal and written communication skills
- Self-motivated, highly-organized and detail-oriented skills
- Superior communication and customer service abilities
- Team player with the willingness/ability to work in a collaborative environment
- Ability to operate independently or with minimum supervision
Qualifications
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- 3+ years of recent experience with an Epic implementation and 3 years of Epic build and support
Nice to Have
- Strong desktop skills including Word, Excel, PowerPoint
- Work Experience/Direct Knowledge of clinical area or business area to be supported
Skills
* Required skills
Certifications
About Deloitte
A company transforming technology platforms, driving innovation, and transforming mission-critical operations for clients, especially in the Life Sciences sector.