Employment Specialist

About This Role

The Employment Specialist/Case Manager coordinates activities to achieve program goals, conducting career assessments, advocacy, counseling, and case management to deliver effective services to clients.

Responsibilities

• Organize and implement creative, innovative programming daily that results in positive achievements for participants
• Provide orientation and career counseling to eligible participants in employment programs
• Generate service plans, conduct case management and follow-up services on participants, as required by contract
• Assist participants in assessing their job skills for employment, instructing them in application procedures and interviewing preparation
• Provide job search/career information workshops and presentations for participants
• Organize and implement creative, innovative programming that results in increasing job retention and work habituation
• Participate in outreach and recruitment activities by coordinating and attending job fairs
• Identify specific job types for participants
• Provide referral services and coordination for eligible participants
• Maintain accurate and complete files for program participants as related to services and activities
• Meet all performance standards and requirements for program contracts/grants or Urban League of Broward County
• Submit timely and accurate reports and data related to the program and participants
• Actively participate in Urban League of Broward County’s special event committees and projects
• Advise immediate supervisor of needs, trends and issues within the area of responsibility and recommend activities to address them
• Serve as a liaison and contact person with other agencies to ensure coordinated and comprehensive delivery of services to participants
• Develop and disseminate information to groups and individuals to promote increased awareness of the Urban League and its programs

Requirements

• Minimum of one year of case management experience
• Excellent presentation skills
• Ability to work effectively with persons of all ages and diverse backgrounds, skills and abilities
• Proficient with Microsoft Office Suite, virtual conferencing platforms
• Excellent oral and written communication skills
• Outstanding organizational skills
• Ability to carry out responsibilities with flexibility to adapt to changing organizational needs
• Ability to balance the needs and expectations of multiple constituents
• Positive and team-oriented attitude
• Favorable Level 2 and Background Screening results
• Reliable transportation

Qualifications

• Bachelor's degree (B.A.) from four-year college or university in counseling, social work, education or related human service area
• 1-2 years related experience and/or training

Nice to Have

• Workforce development experience, including working with contractual employment programs
• Experience tracking and achieving key performance indicators
• Experience providing career guidance to individuals exploring diverse career pathways across multiple industries

Skills

* Required skills