E-Commerce Clerk
Posted 1 month ago Expired
This job has expired
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Upload Your ResumeAbout This Role
This role involves accurately selecting and gathering products for customers' online orders, ensuring freshness and quality. You will also process payments, deliver orders to customers, and provide excellent customer service.
Responsibilities
- Select and gather products for customers' on-line orders with attention to freshness and quality
- Assemble customers' on-line orders, process coupons and payment
- Deliver and load orders to cars when customers arrive at store for pick up
- Provide a positive customer service experience
- Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety
- Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
- Adhere to local, state, and federal laws, food safety procedures, and company guidelines
- Communicate with customers via a portable phone and respond to calls in a professional and timely manner
- Maintain organization and cleanliness of staging areas and equipment
- Assist in training new e-Commerce team members
Requirements
- Ability to work without supervision
- Ability to read shelf tags
- Excellent oral/written communication skills
- Basic math skills (i.e., counting, addition, and subtraction)
Nice to Have
- Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier
Benefits
About Smith's Food & Drug Centers
Smith's Food & Drug, part of The Kroger Company, serves customers across multiple states. The company focuses on creating amazing experiences for customers and associates, with food at the heart of their purpose to Feed the Human Spirit.