Dispatcher

Remote
Contract Mid Level

Posted 2 weeks ago

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About This Role

Coordinate and monitor delivery schedules, dispatching drivers and vehicles for a logistics operation. Use communication tools to provide real-time updates and resolve delivery issues directly with customers and internal teams.

Responsibilities

  • Coordinate and monitor delivery schedules, dispatching drivers and vehicles to meet operational and customer needs
  • Use dispatch software and communication tools to provide real-time updates, instructions, and driver support
  • Maintain accurate records of routes, delivery times, incidents, and operational data
  • Respond promptly to customer inquiries and resolve delivery or dispatch issues professionally
  • Optimize dispatch workflows and support business objectives through collaboration with internal teams
  • Analyze delivery performance metrics and recommend process improvements
  • Communicate clearly with internal and external stakeholders to ensure seamless delivery operations

Requirements

  • Experience in dispatch, delivery coordination, or logistics-related roles
  • Excellent written and verbal communication skills
  • Strong organizational abilities with high attention to detail in fast-paced environments
  • Proficiency with dispatch systems, mapping tools, and standard office software
  • Ability to multitask, prioritize effectively, and adapt to changing situations
  • Proactive problem-solving mindset
  • Self-directed and comfortable working independently in a remote setting

Qualifications

  • Experience in dispatch, delivery coordination, or logistics-related roles.

Skills

Problem Solving * Communication * Organizational skills * Office software * Dispatch software * Mapping tools *

* Required skills

About Crossing Hurdles

Professional Services
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