Delivery Specialist

About This Role

This role involves operating and maintaining company vehicles to safely and efficiently deliver automotive parts to professional customers, while also handling cash transactions and customer returns. The Delivery Specialist ensures vehicles are kept clean and maintained, and communicates effectively with store management regarding any customer needs or vehicle issues.

Responsibilities

• Operate company vehicles to deliver parts and products to customers in a safe and efficient manner
• Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, and update vehicle mileage
• Keep vehicles clean, maintained, and complete daily vehicle inspections
• Collect money on C.O.D. deliveries and pick up customer returns
• Keep delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and monies collected secure at all times
• Communicate any problems or special needs from customers to store management
• Report vehicle maintenance needs, accidents, or vehicle damage to store manager immediately
• Ensure fuel tank is filled and lock and secure vehicle at end of day's business

Requirements

• Ability to quickly match alphanumeric sequences
• Strong interpersonal communication skills
• Ability to adapt quickly and effectively to changing delivery situations
• Driving record must meet company's 14/18-point record system standard
• Legally required state driver's license and meet company mandated driving eligibility requirements

Nice to Have

• Familiarity with automotive parts
• Ability to operate other light store equipment
• Fluency in multiple languages (Spanish is highly desired)

Benefits