Customer Service Representative

About This Role

As a Customer Service Representative, you will be the face of U-Haul's exceptional service, assisting customers with rentals, maintaining equipment, and educating them on products.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services
• Use smartphone-based U-Scan technology to manage rentals and inventory
• Move and hook up U-Haul trucks and trailers
• Clean and inspect equipment on the lot including checking fluid levels
• Answer questions and educate customers regarding products and services
• Prepare rental invoices and accept equipment returned from rental
• Install hitches and trailer wiring
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Participate in ongoing continuous U-Haul education through U-Haul University

Requirements

• Valid driver’s license and ability to maintain a good driving record
• High school diploma or equivalent

Qualifications

• High school diploma or equivalent

Skills

* Required skills

Benefits