Customer Service Agent
Posted 1 month ago Expired
This job has expired
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Upload Your ResumeAbout This Role
As a Customer Service Agent, you will be crucial in creating top-notch rental experiences, greeting customers, managing vehicle conditions, and ensuring smooth fleet operations for SIXT.
Responsibilities
- Welcome all customers upon arrival and gather feedback to improve their future rental experience
- Ensure customers take all personal belongings, discreetly check vehicles for damage, and direct any issues to the appropriate channels
- Advise customers on rental charges and provide an accurate receipt
- Identify and tag vehicles for maintenance or grounding and ensure they are moved to the correct location
- Work in various weather conditions and be willing to take on additional tasks to support business needs
Requirements
- High school diploma or GED
- At least 1 year of customer service experience
- At least 18 years old
- Valid driver’s license with a clean driving record
- Authorized to work in the United States without requiring sponsorship
- Basic computer navigation skills
- Familiarity with Microsoft Office applications
- Ability to work 40 hours per week, including day or evening shifts
- Willingness to wear a company uniform
Qualifications
- high school diploma or GED
- At least 1 year of customer service experience
Nice to Have
- Speaking other languages is a plus
Skills
* Required skills
Benefits
About SIXT
A globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide, offering car rental, car sharing, ride services, and car subscriptions.