Corporate Hospitality Ambassador

About This Role

This role involves providing exceptional hospitality services by supporting meetings, events, and daily office operations at Deloitte. The ambassador will maintain a customer-centric environment for professionals, clients, and guests.

Responsibilities

• Support day-of execution for meetings and events, coordinating with teams and vendors, and managing logistical needs
• Maximize work and meeting space utilization by assisting with reservation and space management processes
• Manage catering requests and oversee execution of service in coordination with teams and vendors
• Foster relationships with customers, team members, vendors, and key stakeholders through effective communication and collaboration
• Serve as primary customer support for facility issues, kitchen management, A/V troubleshooting, and other daily office support needs

Requirements

• Minimum of 3 years of related hospitality or office support experience in a corporate, service-oriented, or customer-centric environment
• High school diploma required
• Ability to work occasional overtime
• Ability to lift up to 25 pounds
• Legally authorized to work in the United States without employer sponsorship
• Ability to work in the office Monday-Friday

Qualifications

• High school diploma required
• Minimum of 3 years of related hospitality or office support experience

Nice to Have

• Associate/bachelor's degree
• Advanced experience in Microsoft Office applications
• Hospitality/corporate background with focus on meetings and events
• Excellent written and verbal communication/interpersonal skills
• Excellent critical thinking, decision-making, and conflict resolution skills
• Effective problem-solving and negotiation skills
• Ability to work in multiple DFW metroplex locations

Skills

* Required skills