Content Manager

About This Role

Effectual IBM Content Manager (ICM) Consultants are crucial members of the Public Sector Program Management team, delivering mission-aligned solutions with a strong focus on technical excellence, regulatory compliance, and stakeholder satisfaction. This role manages, configures, and optimizes IBM Content Manager (ICM) environments for federal clients, ensuring secure, high-performance, and compliant operations. Expertise will be critical in driving successful cloud migration initiatives, maintaining detailed documentation, and applying security measures to protect sensitive government data.

Responsibilities

• Manage, configure, and optimize IBM Content Manager (ICM) environments for federal clients
• Monitor systems to ensure stability, performance, and availability
• Plan and execute cloud migration strategies from on-prem environments to AWS GovCloud
• Administer user accounts, permissions, and roles in compliance with federal security standards
• Collaborate with DB2, WebSphere, and security teams to maintain system integration and compliance
• Troubleshoot technical issues and implement performance optimizations
• Maintain and update detailed documentation of system configurations, migrations, and processes
• Apply security measures to protect sensitive government data
• Install, configure, and maintain IBM Content Manager systems, including DB2 databases and WebSphere Application Server

Requirements

• Minimum of 8 years of experience in specialized software and/or cloud technologies, including 4 years in specialized software technologies
• Availability during customer working hours for scheduled and impromptu support
• Ability to work remotely with occasional on-site presence as requested (including Washington DC)
• US Citizen
• Strong knowledge of AIX and RHEL operating systems, DB2 databases, and IBM WebSphere Application Server
• Expertise in cloud platforms, preferably AWS GovCloud
• Familiarity with DoD and federal security standards, policies, and compliance requirements
• Excellent problem-solving, troubleshooting, and analytical skills
• Ability to work independently and in collaboration with technical teams
• Excellent communication skills
• Detail-oriented and able to stand behind the quality of work
• Ability to properly understand and communicate level of effort, define due dates, and meet deadlines
• Ability to work Eastern Standard Time Zone schedule

Qualifications

• Bachelor’s degree in related field or 10 years of on-the-job experience
• 8+ years of experience with administering IBM Content Manager systems in government or federal contracting environments

Nice to Have

• Active Clearance or Public Trust (DOJ Preferred)
• AWS Certifications (e.g., AWS Certified Cloud Practitioner, AWS Certified Solutions Architect)
• Hands-on experience with automation and orchestration tools such as Ansible, Terraform, or Puppet
• Experience with enterprise content migration projects within federal agencies
• Knowledge of scripting languages including Python, Bash, or PowerShell for automation and system management
• Experience optimizing content repositories for high-performance analytics and reporting
• Understanding of large-scale database tuning and performance optimization in government systems

Skills

* Required skills

Certifications