Consultant, Industry Solutions, Life Science

About This Role

This role involves transforming technology platforms and driving innovation within Deloitte's AI & Engineering team, with a focus on Life Sciences Patient Services. You will help clients improve financial performance, accelerate digital ventures, and foster growth through innovative solutions tailored to their unique requirements.

Responsibilities

• Advise clients and Deloitte professionals on the implementation of patient services technology solutions, including patient CRM, data & analytics solutions.
• Advise clients and Deloitte professionals on the adoption of innovative technologies to improve patient experience and operational efficiency.
• Work with clients to provide product demos and identify/design high value digital health applications, including defining personas, user journeys, and features.
• Prepare deliverables and provide leadership support to present findings and recommendations to clients and/or firm leadership.
• Establish relationships with key client end users to help drive further adoption of applications throughout and at all levels of their organization.

Requirements

• 2 years of experience in Life Sciences Patient Services Consulting
• 1 year of experience utilizing AI platforms like Chat GPT / Grok / Anthropic for research, presentations, and project documentation
• 2 years of experience with Patient Data platforms such as AWS, Databricks
• 2 years of experience Patient CRM platforms; Salesforce, Veeva
• 2 years of experience with PAP, Copay and/or Adherence Programs for a pharmaceutical manufacturer or patient services hub provider
• 2 years of experience using Microsoft Suite (Word, Excel, Power Point) to develop and deliver professional-quality documents, reports and presentations to client stakeholders and executive level leaders

Qualifications

• Bachelor's degree in Computer Science, Healthcare Administration, Life Sciences or related field
• 2 years of experience in Life Sciences Patient Services Consulting

Nice to Have

• Advanced degree (e.g., MHA, MBA)
• SQL, Power BI, Tableau data analytics skills
• Experience coordinating with globally located teams
• Salesforce System Architect, Salesforce Application Architect, or other relevant Salesforce certifications
• Experience implementing Salesforce Health Cloud or Life Sciences Cloud
• SAFe, PMP, PMI, or Agile certifications
• Experience defining personas, user journeys, and product features for life sciences patient services clients

Skills

* Required skills