Consultant, Industry Solutions, Life Science

About This Role

Join the AI & Engineering team at Deloitte to transform technology platforms and drive innovation for life science clients. This role focuses on reimagining and re-engineering operations and processes to impact client success, improve financial performance, accelerate digital ventures, and fuel growth through innovation.

Responsibilities

• Advise clients and Deloitte professionals through the implementation of patient services technology solutions, including patient CRM and patient data & analytics solutions
• Advise clients and Deloitte professionals on the adoption of innovative technologies to improve patient experience and operational efficiency
• Work with clients to provide product demos and help identify and design high value digital health applications supporting key patient services and healthcare use cases
• Prepare deliverables and provide leadership support to present findings and recommendations to clients and/or firm leadership
• Establish relationships with key client end users to help drive further adoption of applications

Requirements

• 2 years of experience in Life Sciences Patient Services Consulting
• 1 year of experience utilizing AI platforms like Chat GPT / Grok / Anthropic for research and documentation
• 2 years of experience with Patient Data platforms such as AWS, Databricks
• 2 years of experience Patient CRM platforms; Salesforce, Veeva
• 2 years of experience with PAP, Copay and/or Adherence Programs for a pharmaceutical manufacturer or patient services hub provider
• 2 years of experience using Microsoft Suite (Word, Excel, Power Point) to develop and deliver professional-quality documents, reports and presentations

Qualifications

• Bachelor's degree in Computer Science, Healthcare Administration, Life Sciences or related field
• 2 years of experience in Life Sciences Patient Services Consulting

Nice to Have

• Advanced degree (e.g., MHA, MBA)
• SQL, Power BI, Tableau data analytics skills
• Experience coordinating with globally located teams
• Salesforce System Architect, Salesforce Application Architect, or other relevant Salesforce certifications
• Experience implementing Salesforce Health Cloud or Life Sciences Cloud
• SAFe, PMP, PMI, or Agile certifications
• Experience defining personas, user journeys, and product features for life sciences patient services clients

Skills

* Required skills