Community Health Worker

About This Role

This role involves providing care coordination and resource navigation to community members with unmet social needs, focusing on improving health equity and reducing healthcare spend. You will conduct outreach, administer assessments, and assist clients in creating and achieving client-centered care plans.

Responsibilities

• Provide care coordination and resource navigation to an assigned caseload of community member clients with unmet social needs
• Conduct consistent telephonic outreach, follow-up, and coaching to clients to assist with enrollment in services/benefits/programs for which they are eligible
• Administer social determinants of health (SDOH) screening, intake forms, and any needed assessments in the Activate Care platform
• Assist clients with prioritizing goals and creating client-centered care plans
• Coordinate with community nonprofits and resources to help clients meet their needs
• Provide resources to clients to improve their health literacy and self-sufficiency
• Take a proactive approach to assist with assigned cases (e.g., help schedule appointments, complete applications, make reminder calls, etc.)
• Maintain client privacy and uphold confidentiality at all times
• Participate in weekly team meetings, workshops, and trainings to expand knowledge of department priorities, while remaining current on new developments, as required
• Commute to and from client's homes

Requirements

• High school diploma or equivalent
• Valid driver's license in the state of Nevada
• Ability to use personal vehicle to commute to and from client's homes
• Experience working directly with nonprofits, social service providers, faith-based groups, or government agencies that address social determinants of health
• Strong independent working skills with strong communication
• Collaborative team player

Qualifications

• High school diploma or equivalent
• 2-3 years of relevant work experience providing direct care coordination services to individuals and families

Nice to Have

• 2-3 years of relevant work experience providing direct care coordination services to individuals and families
• Additional language skills

Skills

* Required skills