Commercial Specialist

About This Role

As a Commercial Specialist, you will drive customer service, increase commercial sales, and ensure smooth order fulfillment and delivery for AutoZone's commercial operations. This role focuses on sales support, logistics coordination, and customer relationship building.

Responsibilities

• Assist commercial customers with product selection and order management
• Maintain accurate billing records and ensure on-time deliveries
• Conduct account visits to build relationships and ensure service quality
• Generate new business through outbound calls and in-person outreach
• Follow cash handling procedures, including deposits and collections
• Document and inspect all deliveries for accuracy and condition
• Monitor and report on vehicle maintenance and safety
• Manage battery consignment inventory and perform weekly stock checks
• Handle returns and accident procedures according to company policy
• Lead the commercial department in the absence of the Commercial Sales Manager

Requirements

• Strong customer service and communication skills
• Ability to manage multiple tasks in a fast-paced environment
• Familiarity with billing, inventory, and delivery processes
• Commitment to safety and compliance with company procedures
• Clean driving record

Nice to Have

• Previous experience in commercial sales or automotive retail
• Knowledge of AutoZone systems and procedures
• Experience managing or supporting a team
• Strong organizational and problem-solving skills
• Exceptional communication skills in both Spanish and English

Benefits