Commercial Manager - Innovation, Delivery, Transformation

About This Role

Drive market activation and internal engagement for Deloitte's ConvergeCONSUMER platform, a Decision OS for modern consumer businesses. This role involves shaping sales narratives, enabling sales teams, and translating product capabilities into compelling client value propositions within the Innovation & Delivery Transformation team.

Responsibilities

• Serve as the day-to-day commercial lead for ConvergeCONSUMER, reporting to the Chief Commercial Officer
• Drive external market activation and internal Deloitte activation of the consumer data and decisioning platform
• Shape the market-facing sales narrative and enable Deloitte sales teams (Principals and Managing Directors)
• Translate product capabilities into clear and compelling client value propositions
• Serve as the primary point of connection across go-to-market, delivery, and product teams
• Develop and communicate proof-of-value stories
• Partner with Product, Engineering, and Data Science teams to define and design product marketing and sales enablement materials
• Secure and direct talent to produce compelling content like product demos and sales collateral
• Collaborate with Partners, Market Makers, Product Leads, and Pursuit Teams to align offerings with client opportunities
• Capture field insights, client feedback, and market learnings for product and offering improvement

Requirements

• 6+ years of professional experience in solution delivery, product commercialization, go-to-market, or related roles within enterprise software, analytics platforms, or management consulting
• Bachelor's degree or equivalent professional experience
• 6+ years demonstrated ability to operate effectively across both business and technical audiences
• 6+ years proven communication and storytelling skills, including presenting to executive audiences
• Advanced proficiency in PowerPoint for executive-level and client-facing presentations
• Strong organizational and prioritization skills with experience managing multiple workstreams simultaneously
• Demonstrated willingness and ability to contribute to both strategic planning and hands-on execution
• Prior experience in Product Marketing at a software or cloud provider
• Demonstrated commercial experience with technology products or platforms, including product marketing, go-to-market strategy, sales enablement, pricing and packaging, or commercialization of analytics, data, or AI-driven products
• Familiarity with enterprise systems and platforms such as SAP, Salesforce, and supply chain, merchandising, or marketing technology platforms
• Demonstrated track record of client leadership, pursuit support, and business case development for large-scale transformation initiatives
• Legally authorized to work in the United States without employer sponsorship

Qualifications

• Bachelor's degree or equivalent professional experience defined as an additional 4+ years of relevant work experience in lieu of a degree
• 6+ years of professional experience in solution delivery, product commercialization, go-to-market, or related roles within enterprise software, analytics platforms, or management consulting; 6+ years of demonstrated ability to operate effectively across both business and technical audiences; 6+ years of proven communication and storytelling skills.

Nice to Have

• Demonstrated interest in developing deep expertise in ConvergeCONSUMER products or prior experience working with Converge or similar data, analytics, software or AI platforms
• Prior experience supporting Consumer industry clients or sectors, including Retail, CPG, Grocery, or Restaurants

Skills

* Required skills