Commercial Escrow Assistant

About This Role

This role supports the Escrow team in commercial real estate transactions by assisting with the escrow process, communicating with customers, and utilizing innovative technologies. It focuses on applying administrative skills to ensure exceptional customer experiences.

Responsibilities

• Assist in the escrow process for simple and complex commercial transactions, including preparing documents for closing, inputting closing statement information, and handling disbursement and follow-up
• Communicate regularly and adapt communication style with customers during the escrow process
• Interpret various agreements as they relate to escrow closings
• Work with innovative technologies to enable escrow transactions and communicate with customers to provide a phenomenal customer experience

Requirements

• Exceptional prioritization and workload management to meet deadlines
• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with internal and external customers
• Problem-solving skills, strong organizational skills, detail-oriented, and eagerness to learn
• Ability to contribute to a team and deliver beyond customer expectations
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• High school diploma or equivalent

Qualifications

• High school diploma or equivalent
• 2+ years of escrow-related experience preferred

Nice to Have

• 2+ years of escrow-related experience

Skills

* Required skills

Benefits