Color & Curl Concierge

About This Role

Serve as the expert in color and curl/texture for a beauty supply distributor, driving sales and customer loyalty. Provide professional advice, product recommendations, and education to beauty professionals.

Responsibilities

• Determine customer color and care related needs and offer professional advice and recommendations
• Communicate upward and cross functionally regarding calls, visits, orders, and sales progress
• Ensure customer concerns and questions are resolved in a timely, appropriate, and effective manner
• Maintain a high standard of color and curl merchandising, placement, store signage, and display techniques
• Stay informed regarding emerging trends, market changes, and build industry knowledge to share with business partners
• Perform all store opening and closing procedures correctly, with occasional responsibility for bank deposits and cash handling
• Demonstrate CosmoProf/BSG Culture Values and adhere to company code of ethics and behavior

Requirements

• One year retail or other sales-focused experience
• Reliable transportation to effectively service designated store and market
• Ability to travel to shows and/or sales meetings a minimum of 3 times a year
• Strong business acumen and ability to read, interpret, and action on pertinent sales reporting
• Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred
• Strong knowledge of POS applications
• Comprehensive knowledge of computers, ipads, mobile devices and social media platforms
• Ability to present a professional image and interact positively with the public
• Strong written and verbal communication skills
• Pass Color Certification Test within 60 days of hire

Qualifications

• One year retail or other sales-focused experience

Nice to Have

• Licensed cosmetologist (highly preferred)

Skills

* Required skills

Benefits